Customer Reviews & Testimonials - Roof Surge Group Ltd Chigwell

"We needed a complete roof replacement on our Victorian terraced house and Roof Surge Group Ltd exceeded our expectations. The team was professional, punctual, and the quality of workmanship was outstanding. They used high-quality Welsh slate and the finish is immaculate. The project was completed on time and within budget. Highly recommended."

"Excellent service from start to finish. Our flat roof was leaking badly and they provided a same-day emergency response. The EPDM rubber roofing system they installed has completely solved the problem. The team was courteous, tidy, and clearly explained every step of the process. Worth every penny."

"Professional roof survey conducted before our house purchase. The detailed report identified several issues that we used to negotiate the price. The team was thorough and provided clear photographs and recommendations. When we later needed the repairs done, we naturally chose them again. Fantastic service."

"Called them for emergency repairs after storm damage. They arrived within 2 hours and made the roof completely weatherproof. The permanent repairs were completed the following week with excellent attention to detail. The team handled all the insurance paperwork which was a great help. Couldn't be happier."

"Our chimney needed extensive repairs including repointing and lead work. The craftsmanship was exceptional - you can see the pride they take in their work. The quote was competitive and there were no hidden extras. The job site was left spotless each day. Will definitely use them again."

"Needed new guttering and fascia boards after years of neglect. The team provided a detailed quote and completed the work efficiently. The uPVC materials look great and the workmanship is top quality. They also cleaned up thoroughly afterwards. Great value for money."

"Roof cleaning service was outstanding. Our roof was covered in moss and looked terrible. Now it looks like new! The team used gentle cleaning methods that didn't damage the tiles. They also cleaned the gutters and provided photos showing the transformation. Excellent service."

"Extension flat roof needed replacing and we chose GRP fibreglass based on their recommendation. The installation was flawless - completely seamless and looks fantastic. The 25-year warranty gives us great peace of mind. Professional team who clearly know their trade."

"Lead work around our dormer windows was leaking for months. Other roofers couldn't fix it properly but these guys solved it first time. The traditional craftsmanship is impressive - they clearly understand old building techniques. No leaks since completion 6 months ago."

"Annual maintenance contract has been excellent value. They inspect our roof twice yearly and handle any minor issues immediately. Last visit they spotted and fixed a loose tile that could have caused major problems. Prevention is definitely better than cure!"